The Market Insight Team within the Communication and Marketing Department, University of Edinburgh.
Information about you: how we use it and with whom we share it.
Who we are
Why we are collecting data?
We conduct surveys to gain an insight into key areas of legitimate interest to the University. The purpose of the survey will be described in the email and/or introductory text you have received.
Data we collect and who has access
The survey data we collect will be completely anonymous at the reporting stage and your responses will not be attributed to you personally unless you give us permission otherwise.
Survey reporting is carried out at aggregate level for quantitative data (statistical) where your individual data is not identifiable. For qualitative data (e.g. open responses to questions) we often select comments to include within reports but these would be anonymous unless you have given your permission otherwise.
The personal data we collect is only accessible to the Market Insight Team within the Communications and Marketing Department and would only be shared if you have given specific permission and/or the survey has particular sharing requirements that will be noted in the information you receive.
Should it be applicable, we may append additional administrative information to the responses we receive, to permit further aggregate analysis.
How we collect your information
We use various software to collect information:
Survey Monkey Enterprise
Data is stored in the EU.
Online Surveys
All data is stored within Amazon Web Services (AWS), within the Republic of Ireland. Certified to ISO 27001 standard.
How we protect your data
All data that we collect is held securely and treated as confidential.
We will hold the personal data you have provided for 12 months following the completion of the research project.
What if I have any concerns?
We aim to be transparent about the way we process your personal data but we understand that you may still have questions or concerns, especially if there is anything you are unclear about or would like to discuss.
Alternatively, you can contact the University’s Data Protection Officer.
If you remain dissatisfied then you have the right to complain to the Information Commissioners Office. Further advice on how you can raise a concern with us or escalate a matter to the ICO is available via the ICO website.
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